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PRIVACY POLICY

La Bottega del Gusto

Last updated: 20/11/2024

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This privacy policy is drafted in accordance with Regulation (EU) 2016/679 (hereinafter "GDPR") and Legislative Decree 196/2003, as amended by Legislative Decree 101/2018, and is addressed to users who visit and interact with the website La Bottega del Gusto (www.enotecalabottegadelgusto.com).

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1. Data Controller
The Data Controller is La Bottega del Gusto, with its registered office at Via delle Cento Stelle 20H, 50137, Firenze (FI), and can be contacted at the following email address: firenzelabottegadelgusto@gmail.com.

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2. Types of Data Collected
While browsing and interacting with the Website, we may collect the following types of data:

  • Personal data provided voluntarily by the user: name, surname, email address, phone number, and any other information entered in contact or registration forms.

  • Browsing data: IP address, browser type, operating system, access times, referring URLs, and user behavior on the website (e.g., pages visited).

  • Cookies: For more information on the use of cookies, please refer to our Cookie Policy.

 

3. Purpose of Data Processing
The data collected is processed for the following purposes:

  • Responding to inquiries submitted through the Website.

  • Managing registrations and orders placed through the Website.

  • Complying with legal and regulatory obligations.

  • Improving the browsing experience and Website functionality.

  • Sending marketing and promotional communications, subject to the user's explicit consent.

 

4. Legal Basis for Processing
The processing of personal data is based on:

  • Performance of a contract or pre-contractual measures: e.g., to manage orders and inquiries.

  • User consent: e.g., for sending marketing communications.

  • Legal obligations: e.g., retention of accounting records.

  • Legitimate interest: e.g., improving the Website or defending rights in case of disputes.

 

5. Data Processing and Retention
Personal data is processed using both electronic and manual tools, with appropriate measures to ensure security and confidentiality. Data will be retained only for the time necessary to achieve the purposes for which it was collected, unless longer retention periods are required by law.

 

6. Data Sharing and Disclosure
Personal data will not be disclosed to third parties without the user's explicit consent, except in the following cases:

  • Service providers offering technical or logistical support necessary for the Website's operation.

  • Judicial or administrative authorities, as required by law.

  • Commercial partners for purposes strictly related to the services requested by the user.

 

7. User Rights
Users can exercise the following rights at any time, pursuant to Articles 15-22 of the GDPR:

  • Access their personal data and obtain a copy.

  • Request the correction of inaccurate or incomplete data.

  • Request the deletion of personal data (right to be forgotten).

  • Object to the processing of personal data or request its restriction.

  • Request the portability of data to another controller.

  • Withdraw consent previously given, without affecting the lawfulness of processing carried out before the withdrawal.

  • File a complaint with the Data Protection Authority.

Requests related to exercising these rights can be sent to: firenzelabottegadelgusto@gmail.com.

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8. Data Transfers Outside the EU
If personal data is transferred outside the European Economic Area (EEA), we ensure that the transfer complies with GDPR requirements by adopting standard contractual clauses or other appropriate legal mechanisms.

 

9. Changes to This Privacy Policy
We reserve the right to amend this privacy policy at any time. Changes will be published on the Website with an updated "last updated" date.

 

10. Contact Information
For any questions regarding this privacy policy or the processing of personal data, please contact us at:

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